Welcome to Cordant. Throughout this document, “we,” “us,” and “our” refer to Cordant. We operate this website using WordPress and the WooCommerce platform to offer you our collection of products (the “Services”).
These Terms of Service, together with any policies linked within them, set out the rules that govern your use of our site and your relationship with us as a customer. Please read them carefully, as they include important details about your rights, our liability, and how disputes are handled. By browsing, creating an account, or making a purchase on our site, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t continue using the site.
Section 1 — Eligibility Requirements and Account Responsibilities
You must be at least the age of legal majority in your state to use our Services or place an order. If you create an account with us, you’re responsible for keeping your login credentials confidential and for all activity that happens under your account. Please notify us right away if you believe your account has been accessed without your permission.
When you provide information to us — such as your name, email, billing details, or shipping address — you confirm that it’s accurate and that you have the right to share it with us.
Section 2 — Our Products, Descriptions, and Specifications
We do our best to represent our products accurately through photos, descriptions, and specifications, including dimensions, weight, and materials. That said, actual colors and finishes may appear slightly different depending on your screen, device settings, and lighting conditions when viewing our site. Product weight, dimensions, and other specifications listed on each product page are provided as accurately as possible but may vary slightly due to manufacturing tolerances.
Product descriptions, pricing, and availability are subject to change at any time without prior notice. We may discontinue a product, limit order quantities, or restrict availability in certain regions at our discretion.
Section 3 — Placing and Processing an Order
When you submit an order through our site, you’re making an offer to purchase, not a guaranteed sale. We reserve the right to accept, decline, or cancel any order for any reason, including pricing errors, suspected fraud, or stock unavailability. An order is only considered accepted once we’ve processed payment and sent confirmation.
Please double-check your order before submitting it, including your selected item, option, and quantity, as we may not always be able to accommodate changes or cancellations once an order has been placed. If we cancel or modify your order, we’ll reach out using the contact information provided at checkout.
Returns and exchanges are handled separately under our Return & Refund Policy. By purchasing from us, you confirm that your order is for personal, household, or legitimate business use, not for unauthorized resale or redistribution.
Section 4 — Pricing, Taxes, and Payment Terms
All prices listed on our site are in U.S. dollars unless stated otherwise and do not include applicable taxes, shipping, or handling fees, which are calculated at checkout. Prices are subject to change without notice, and the price charged will be the one displayed at the time your order is placed.
Payments are processed securely through our third-party payment providers integrated with our WooCommerce checkout. By submitting payment information, you confirm that it is accurate, that you’re authorized to use the payment method, and that you agree to pay all charges incurred, including shipping and applicable taxes.
Occasionally, promotional pricing or discount codes may have their own separate terms; where those conflict with this document, the promotion’s specific terms will apply.
Section 5 — Shipping, Delivery, and Risk of Loss
We work with third-party carriers to ship orders, and delivery estimates provided at checkout are just that — estimates, not guarantees. We aren’t responsible for delays caused by the carrier, customs, weather, or other circumstances outside our control. Once your order is handed off to the carrier, risk of loss during transit passes to you, though we’re happy to help resolve issues with damaged or missing shipments as outlined in our Return & Refund Policy and Shipping Policy.
Section 6 — Assembly, Setup, and Proper Product Use
Some of our products require basic tool-assisted assembly or setup upon delivery, with instructions and hardware included in the box where applicable. You are responsible for assembling and using our products according to the included instructions and any labeled usage guidance. Cordant is not responsible for damage, injury, or product failure resulting from improper assembly, misuse, or use of the product in a manner inconsistent with its intended purpose.
Section 7 — Intellectual Property Rights and Content Ownership
All content on our site — including product photography, descriptions, graphics, logos, and the overall design of the site — is owned by Cordant or our licensors and is protected under applicable copyright and trademark law.
You’re welcome to browse and use our site for personal, non-commercial purposes. You may not copy, reproduce, republish, or distribute our content, images, or branding without our written permission. The Cordant name and logo are our trademarks and may not be used without authorization.
Section 8 — Third-Party Tools, Integrations, and External Links
Our site may link to or integrate with third-party services, such as payment processors, shipping calculators, or social media platforms. We don’t control these third parties and aren’t responsible for their content, performance, or policies. Any use of third-party tools or websites linked from our site is at your own discretion and risk — we recommend reviewing their terms and privacy practices separately.
Section 9 — Hosting, Plugins, and Site Functionality
Our store is built on WordPress using the WooCommerce plugin, along with additional plugins that support functions like payment processing, shipping calculations, and site security. While these tools help us provide a reliable shopping experience, we don’t guarantee uninterrupted or error-free operation of the site, as it may occasionally be affected by hosting issues, plugin updates, or maintenance.
Section 10 — Privacy and Handling of Personal Information
Any personal information collected through our Services is handled according to our Privacy Policy. By using our site, you acknowledge that you’ve read and understood how we collect, use, and protect your information.
Section 11 — Customer Feedback, Reviews, and Submitted Content
If you submit reviews, comments, suggestions, or other feedback to us — including reviews about product quality, durability, or use — you grant us a non-exclusive, royalty-free right to use, edit, and display that content in connection with our business, for example, featuring a product review on our site.
You agree that any feedback you provide will be honest, won’t infringe on anyone else’s rights, and won’t contain unlawful, abusive, or misleading content. We reserve the right, but not the obligation, to review, edit, or remove any submitted content at our discretion.
Section 12 — Errors, Corrections, and Order Adjustments
Despite our best efforts, our site may occasionally contain typos, pricing errors, or inaccurate product information, including specifications such as dimensions or weight. We reserve the right to correct such errors and to update or cancel any affected orders, even after an order has been submitted, without prior notice.
Section 13 — Acceptable Use of Our Services
When using our Services, you agree not to:
- Use the site for any unlawful or fraudulent purpose
- Attempt to interfere with the security or normal operation of the site
- Use automated tools, bots, or scrapers to extract data or content from the site without our permission
- Upload or transmit viruses, malicious code, or spam
- Impersonate another person or misrepresent your affiliation with us
- Infringe on our intellectual property or that of others
We may suspend or terminate access to our Services for anyone who violates these terms.
Section 14 — Disclaimer of Warranties
Our Services and products are provided “as is” and “as available.” While we stand behind the quality of our products, we don’t make any warranties — express or implied — regarding the site’s uninterrupted operation, or that it will be entirely free of errors. Some states don’t allow certain warranty disclaimers, so parts of this section may not apply to you depending on where you live.
Section 15 — Limitation of Liability for Damages
To the fullest extent permitted by law, Cordant and our officers, employees, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of our Services or products — including lost profits, lost data, personal injury from misuse, or replacement costs — even if we’ve been advised of the possibility of such damages. This limitation applies whether the claim is based on contract, tort, or any other legal theory.
Section 16 — Indemnification by the Customer
You agree to indemnify and hold Cordant, our employees, and affiliates harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of our Services or products, or infringement of any third party’s rights.
Section 17 — Suspension and Termination of Access
We may suspend or terminate your access to our Services at any time, for any reason, including violation of these Terms. Provisions that by their nature should survive termination — such as intellectual property, liability limitations, and indemnification — will continue to apply.
Section 18 — Severability of Terms
If any part of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will stay in full effect.
Section 19 — Entire Agreement Between You and Cordant
These Terms, along with our Privacy Policy and any other policies referenced on our site, make up the entire agreement between you and Cordant regarding your use of our Services, superseding any prior agreements or communications on the subject.
Section 20 — Governing Law and Jurisdiction for Disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our Services will be subject to the jurisdiction of state and federal courts located in Texas.
Section 21 — Changes and Updates to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or site functionality. Updates will be posted on this page with a revised “Last updated” date. Continuing to use our Services after changes are posted means you accept the revised Terms.
Section 22 — Contact Information
If you have any questions about these Terms of Service, please reach out:
Business Name: Cordant
Website: https://cordant.store/
Email: support@cordant.store
Phone: +1 281 223 3260
Address: 116 S Ave C, Cross Plains, TX 76443, USA
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